Privacy Policy - Rocket Relief & Performance App

Rocket Relief & Performance ("RRP", "we") operates the Rocket Relief training app. This policy explains what information the app collects and how it is used.

Information we collect

- Account information: your name and email address when you create an account.

- Training data: workouts you log, programs assigned to you, session bookings, and check-ins (including how you feel, sleep, and water intake).

- Nutrition data: meals and foods you log, macro targets, and meal photos you choose to attach.

- Body data: weight, measurements, and progress photos you choose to add.

- Messages: messages you exchange with your trainer inside the app.

- Sun exposure log (optional): only recorded if you choose to log it.

How we use it

Your information is used only to run your training: to deliver your program, track your progress, schedule sessions, and let your trainer coach you. We do not sell your personal information. We do not use it for advertising, and the app contains no advertising trackers.

Payments

Purchases made through the app are processed by Stripe. When you pay, your card details go directly to Stripe - they never touch the app or our servers. We receive a record of what was purchased and whether the payment succeeded, so we can activate what you bought. Refunds are up to the discretion of your trainer.

Where it is stored

App data is stored with Supabase (database and file storage) and the app is served through Cloudflare. Account emails, such as sign-up confirmations and password resets, are sent through Resend. These providers process data on our behalf. Your information is stored and processed in the United States.

Sharing

Rocket Relief & Performance can see the training data, messages, and photos you put in the app - that is how coaching works. We do not share your information with other members or third parties, except the service providers above. When you search for a food or scan a barcode, the food name or barcode is sent to a nutrition database (such as USDA FoodData Central or Open Food Facts) to look it up - your name and account information are not sent with it. Rocket Relief & Performance provides the app as a platform. Your trainer or practitioner manages their own services, schedule, payments, and refunds.

Data on your device

The app stores some data on your device so it works well: your sign-in session, your rest timer, and a cached copy of the exercise library. The app does not use advertising cookies or trackers.

Security

Data sent between the app and our servers is encrypted in transit. Access to your account data is limited to you and your trainer. No system is perfectly secure, but we take reasonable steps to protect your information.

How long we keep it

We keep your information while your account is active. When you delete your account, your app data is deleted with it.

Your choices

- You can delete your account and associated data from inside the app (Profile > Delete account). Deletion removes your account and your app data.

- You may also contact us to ask what data we hold about you or to request deletion.

- Depending on where you live, you may also have the right to know what personal information we hold about you, to receive a copy of it, and to correct it. We never sell personal information, so there is no sale to opt out of. To use any of these rights, contact us at the address below.

Children

The app is intended for users aged 13 and older. We do not knowingly collect information from children under 13.

Not a medical record

Rocket Relief & Performance is a fitness and recovery business, not a medical provider. Information in the app is part of your training record - it is not a medical record, and the app does not diagnose or treat any condition.

Changes to this policy

We may update this policy from time to time. When we do, the new version will be posted on this page with a new date, and significant changes will be announced in the app or by email.

Contact

Rocket Relief & Performance

Email: [email protected]

Phone: 702.587.2254